Dear Ellery, Thank you for your feedback. We understand your concerns and would like to clarify: *Non-professional testing tools may not provide accurate results. We recommend a professional gemological lab for verification. *With 14 years in the jewelry industry, we’ve always maintained high standards and have never had such issues. *We firmly oppose any misuse of platform rules for personal gain. *Please feel free to contact us for further assistance—we’re here to help. We value your trust and are committed to resolving this matter fairly.